Return Policy |
In general, K-Net Systems only accepts defective returns within 14 days but not all products,
some products must return to the manufacturer directly. Original
shipping and handling charges are not refunded on returned items. Customers
are responsible for all shipping charges on items returned to K-Net Systems. Returns within 14 days from the invoice date may be accepted for repair or replacement at our discretion. Please be aware that specific manufacturers have more restrictive return policies. To return a product at K-Net Systems, you will need to request a Return Merchandise Authorization (RMA) number through us. Please use our contact form to obtain a Return Merchandise Authorization (RMA) number before returning your product. No returns of any type will be accepted without an RMA. We encourage you to first contact the manufacturer directly to expedite the return. The following information is needed to authorize your return:
All products returned MUST be 100 percent complete, contain all original
boxes and packing materials, have original UPC codes on the manufacturer
boxes, and contain all manuals, blank warranty cards, other accessories
and documentation provided by the manufacturer. |
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